Here are answers to the most common questions we receive about our social media marketing courses and services.
No, you don't need any prior marketing experience. Our courses are designed for beginners and we start with the fundamentals. We explain everything step-by-step so anyone can follow along, regardless of their background.
Most students complete our courses within 4-8 weeks, depending on how much time they can dedicate to studying. The SMM Fundamentals course has about 8 hours of content, while the Advanced course has around 12 hours. You can learn at your own pace since you have lifetime access.
When you enroll, you get access to all video tutorials, downloadable resources, practice exercises, and a certificate of completion. The Advanced course also includes case studies and a one-on-one consultation session. There are no hidden fees or monthly subscriptions.
Yes, we offer a 30-day money-back guarantee on all courses. If you're not happy with your purchase for any reason, contact us within 30 days and we'll process a full refund to your original payment method.
Absolutely! Once you complete all the modules and pass the final quiz, you'll receive a digital certificate that you can download and share on LinkedIn or include in your resume. The certificate shows that you've successfully completed our social media marketing training.
After you enroll and payment is processed, you'll receive login credentials via email within a few minutes. You can then access all course materials through our online learning platform from any device with an internet connection.
Yes, we provide support through email and our student community forum. Our team typically responds to questions within 24 hours on weekdays. For students in the Complete Bundle, you also get access to live Q&A sessions with instructors.
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal for your convenience. All payments are processed securely through our encrypted payment system.
The course videos are designed to be streamed online for the best quality experience. However, you can download the PDF resources, templates, and other materials to use offline. You'll have access to everything for as long as you need it.
Students who enroll in our Complete SMM Bundle receive job placement support, which includes resume review, interview tips, and connections to our network of hiring partners. We can't guarantee job placement, but we'll do our best to help you find opportunities in the field.
If you didn't find the answer you were looking for, feel free to reach out to us. You can send an email to sales@canopydigitalsmm.com or call us at +14158723602. We're here to help and usually respond within a few hours during business days.